Privacy Policy

At Insutex ApS, we take your privacy seriously. We are committed to protecting your personal data and being transparent about how we collect, use and store it. This privacy policy explains what information we collect, how we use it, and your rights under the EU General Data Protection Regulation (GDPR).

1. Who we are

Insutex ApS

CVR number: 44143127

Elektrovej 331, 2800 Kongens Lyngby

Email: info@insutex.dk

Website: https://www.insutex.dk

We are the data controller for the personal data you provide when you visit our website or use our services.

2. What personal data we collect

We only collect personal information when necessary, including:

Contact information: name, email address, telephone number

Order information: delivery address

Website use: IP address, browser type, pages visited, cookies (see section 7)

Communication data: messages sent via forms or email

Marketing preferences: newsletter subscription and unsubscribe

We do not collect sensitive personal information unless necessary and with your express consent.

3. How we use your information

We use your information to:

Process and fulfill orders

Communicate with you about products, support or inquiries

Send relevant updates or marketing materials (with your consent)

Improve our website and services through analytics

We never sell your information to third parties.

4. Legal basis for processing

According to the GDPR, we base our processing on one or more of the following legal bases:

Consent: e.g. by signing up for a newsletter or accepting cookies

Contractual necessity: e.g. to complete a purchase or respond to an inquiry

Legal obligation: e.g. for accounting, invoicing and compliance with legislation

Legitimate interest: for example, to improve our services or protect our business

5. Sharing data with third parties

We may share your information with trusted third parties, including:

Logistics and freight partners

Web analytics tools (e.g. Google & Wix Analytics)

Newsletter or email providers (e.g. HubSpot)

All partners are required to comply with GDPR and only process data on our behalf under strict confidentiality and security.

6. Data storage and security

Your information is stored securely on servers within the EU or in countries with an adequate level of protection.

We have taken appropriate technical and organizational measures to prevent unauthorized access, disclosure, modification or destruction.

Access to your information is limited to authorized personnel.

7. Cookies and tracking

Our website uses cookies to:

Collect anonymous statistics about the use of the site

Improve user experience and performance

You can manage your cookie preferences via your browser settings or our cookie banner.

See our [Cookie Policy] for more information.

8. Your rights under GDPR

You have the right to:

Access your personal information

Get incorrect information corrected or updated

Request deletion of your data ("right to be forgotten")

Object to or restrict processing

Withdraw consent at any time (e.g. regarding marketing or cookies)

Request data portability

File a complaint with the Danish Data Protection Agency.

To exercise these rights, contact us at info@insutex.dk

9. Retention period

We only keep your data for as long as is necessary for the purposes for which it was collected:

Order and inquiry data: up to 5 years (according to the Accounting Act)

Contact forms: up to 1 year

Newsletter recipients: until unsubscribed

The data is then securely deleted or anonymized.

10. Changes to this policy

We reserve the right to update this privacy policy. The most recent version will always be available on our website. We encourage you to review the policy regularly.

11. Contact us

If you have any questions or concerns about this policy or the processing of your information, please contact: